The estimate
Produced before the goods are measured, from declared weights and dimensions. Useful for deciding whether an order is worth taking. It is labelled as an estimate everywhere it appears.
FOR MERCHANTS · HOW CHARGING WORKS
What you get charged for, and when you find out.
We do not publish a merchant rate card, because a single figure would not survive contact with your actual destinations, weights and parcel mix. What we can publish is the whole structure: which fees exist, what each is measured in, when the number becomes final, and how the bill can be checked line by line.
THE FEE STRUCTURE
Every charge belongs to one of these
Nothing outside this list appears on a bill. Whether a given line applies to you depends on the model you use — a store holding no stock never sees the storage row at all.
| Fee | Measured in | Applies when |
|---|---|---|
| Receiving and recording | Per inbound parcel | A supplier parcel or inbound shipment arrives at the warehouse. |
| Handling and packing | Per outbound package | A shipment is picked, packed and measured for dispatch. |
| International shipping | Chargeable weight × destination and service | Always. Chargeable weight is the greater of measured and volumetric weight. |
| Value-added services | Per unit or per operation | You request relabelling, FNSKU labels, polybagging, bundling, inspection or similar. |
| Storage | Per volume held, per period | Only if you chose to hold merchant-owned inventory. Itemised on the monthly statement. |
| Duties and taxes | Set by the destination | Assessed by the destination country, not by WooliiPorter, and never inside a shipping quote. |
ESTIMATE VERSUS FINAL
Two numbers exist, and we never blur them
The packed quote
Generated after packing and measurement, from the live rate table, using the parcel that is actually going to travel. This is the number you approve, and nothing is added to it at decision time.
The bill
A list of fee line items that reconciles against the packed quote, so any charge can be traced to the operation that caused it. Later charges such as duties appear as their own lines rather than being folded into shipping.
WHAT WE WILL NOT DO
Claims we decline to make
Quote a rate without your data
Destination, weight, dimensions and service change the answer enough that a headline figure would mislead more than it helps.
Promise delivery day counts
Transit depends on route, carrier and customs. We show current route data and the timestamps that are ours to control.
Estimate your duties
Import charges are the destination authority’s to set. We point you at the official source rather than guess.
Use the calculator as merchant terms
The public calculator shows personal-forwarding rates read from the live route table. It is a lane sanity-check, not your pricing.
FIELD NOTES / FAQ
Merchant pricing questions
Because a single number would be misleading. What a shipment costs depends on destination, service, measured or volumetric weight and the current route table, and merchant terms depend on your real parcel pattern. We publish the fee structure and the billing units instead, then scope the actual rates against your own volumes in a workflow review.
KEEP READING
Most stores end up using both models.
Routing is decided per order line, so these are not either/or choices — they are two paths the same order can take.
GETTING STARTED
Get numbers against your own parcels.
Real destinations and a month of real parcels are the only way to produce rates that will still be true next month. Open the account, then submit your pattern with the integration application.
- Create your merchant account. Takes a few minutes, no commitment.
- Submit the integration application from inside the account — this is where you describe your suppliers, destinations and systems.
- The merchant console opens on approval, along with sandbox API keys.