Privacy Policy

How we collect, use, and protect your information.

Last updated: April 15, 2025

At WooliiPorter, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our shipping services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Place an order or request shipping services
  • Sign up for our newsletter
  • Contact our customer support
  • Participate in promotions or surveys

The personal information we may collect includes:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information
  • Shipping details

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Usage statistics
  • Referring website
  • Time spent on pages

How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, operating, and maintaining our services
  • Processing and completing your shipping transactions
  • Improving our website and user experience
  • Sending you service updates and notifications
  • Responding to your inquiries and support requests
  • Marketing and promotional communications (with your consent)
  • Preventing fraud and ensuring the security of our platform
  • Complying with legal obligations

How We Share Your Information

We may share your information with:

  • Shipping partners and carriers necessary to fulfill your orders
  • Payment processors to complete transactions
  • Service providers who help us operate our business
  • Legal authorities when required by law
  • Professional advisors such as lawyers, auditors, and insurers

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing of your information
  • Data portability
  • Objection to processing

To exercise these rights, please contact us using the details provided below.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. You can control cookies through your browser settings and other tools.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: home@woolii.com