WooliiPorter is a package forwarding service that helps you ship items from China to your international address. This guide walks you through the entire process from registration to delivery confirmation.
Step 1: Account Setup
Registration and Login
1.Visit the WooliiPorter website: https://porter.woolii.com
2.Signup from Top-Right Bottom: https://porter.woolii.com/auth/signup
3.Login to access your dashboard: https://porter.woolii.com/dashboard
Step 2: Creating Your Shipping Order
Setting Up Your Order
1.Set Delivery Address: Before Create the order, You can copy our warehouse address and set it for your Taobao Order’s delivery Address
2.Create Order from Dashboard: Create the order when the seller delivery the package and release a tracking No in the E-commerce platform.
3.Add Multiple Packages: Use “+ Add Another Package” if you want to ship multiple items together
4.Optional Inspection Service: Check “FREE Package Inspection Service” if you want your packages inspected before shipping. and then “Create Order” to finish the order create.
Step 3: Warehouse Processing (Automatic)
Package Receipt Process
The warehouse team handles the following steps automatically:
1.Package Arrival: When your packages arrive at the WooliiPorter warehouse
2.Warehouse Management
Scanning and Sorting: Staff scan package barcodes and sort them into appropriate containers;
Photo Inspection: If you selected inspection service, photos of your items will be uploaded
Consolidation: All packages for your order are grouped together
Packaging: Items are professionally packed for international shipping
Weight and Dimensions: Final package measurements are recorded
3.Make Payment: After finish all warehouse processing, we will send you a invoice by email or you can check on dashboard “Pending Payment“, Check the detail and confirm to pay the invoice
4.Delivery Order: Once Invoice had paid, we will arrange the nearest schedule flight to delivery your packages. You can tracking your order anytime on your dashboard
Step 4: Shipment and Tracking
Dispatch Process
- Order Fulfillment: After payment, your order status changes to “运输中” (In Transit)
- Shipment Confirmation: Warehouse confirms dispatch of your package
- Tracking Information: Detailed logistics information becomes available
Monitoring Your Shipment
- Track Shipment: Click “Track Shipment” in your order details
- Real-time Updates: Monitor your package’s journey to your destination
- Delivery Notifications: Receive updates on delivery status
Step 7: Delivery Confirmation
Final Steps
- Receive Package: Accept delivery at your international address
- Confirm Delivery: Log into your WooliiPorter account
- Complete Order: Click “Confirm Delivery” button to finish the process
Key Features and Benefits
Service Advantages
- Free Package Inspection: Optional photo verification of your items
- Free Package Consolidation: Combine multiple purchases into one shipment
- Professional Packaging: Secure packaging for international shipping
- Real-time Tracking: Full visibility of your shipment status
- Multiple Payment Options: Convenient payment processing
Cost Optimization Tips
- Consolidate Orders: Combine multiple small packages to reduce per-item shipping costs
- Choose Appropriate Shipping Speed: Balance cost and delivery time based on your needs
- Accurate Declarations: Proper customs declarations help avoid delays and additional fees
Important Notes
Best Practices
- Address Accuracy: Always use the exact receiving address provided by WooliiPorter
- Package Limits: Check weight and size restrictions for your destination country
- Prohibited Items: Verify that your items are allowed for international shipping
- Documentation: Keep records of your purchases for customs purposes
Customer Support
- Monitor your dashboard regularly for updates
- Contact customer service if you have questions about your order status
- Provide accurate information for smooth processing
Troubleshooting Common Issues
If Your Package Doesn’t Arrive at Warehouse
- Check that you used the correct receiving address
- Verify the seller actually shipped the item
- Contact WooliiPorter customer service for assistance
If There Are Shipping Delays
- Check for customs processing delays
- Verify destination address accuracy
- Monitor tracking information for updates
This comprehensive process ensures your packages from China reach you safely and efficiently through WooliiPorter’s professional forwarding service. if question open the ticket to us : Open Ticket
